The Bureau of Information & Telecommunications(BIT) department manages the State Centrex Telephone Service in Pierre, SD. They provide telephone service to State offices and the South Dakota School of MInes and Technology (SD Mines) and interface and coordinate between agencies and service providing vendors.
Their staff is responsible for processing requests for telephone line installations, service, and feature changes and locations, this process can take a few days. BIT needs to be advised of any service needed with your lines when adding or changing - they will not usually be included unless requested (ie.voicemail, call forwarding etc)
NOTE* Billing and Budget Changes are handled by David Mettler in the Finance department. Cellular Phone Rental and Conference Phone will be governed through the SD Mines Business Services office.