Frequently Asked Questions

General  |  Registration and Fees  |  Dining and Housing  |  Technology Services  |  Student Financial Services  |  Academics and Testing  |  Arrival, Check-In, Check-Out  |  ADA Services  |  Family Orientation Program


What can I expect from Orientation?
-Orientation begins with a welcome message from the University President. Students will then spend the day interacting with other new students and orientation leaders, attending dynamic information sessions, and meeting with your academic department and advisor. You will also learn about the many ways you can get involved outside the classroom. At the end of orientation, you should feel a sense of belonging as a Hardrocker and be prepared for the first day of class.

May I only attend one day of Orientation?
-Because of the nature of our orientation schedule, students should plan to attend both days of Orientation.

Who is in charge of the Orientation program?
-Orientation is run out of the Student Leadership, Involvement, and Community Engagement office, also known as SLICE. Meet the SLICE Staff here.

Who are the Orientation Leaders (OLs)?
-Our Orientation Leaders (OLs) are student leaders who are here to help students and their families transition into college at SD Mines. The OLs are your go-to-guide for any questions or comments you may have.  Not only that, the OLs are there to make sure you have a blast at Orientation!

Will there be time to explore campus?
-New students will have the opportunity to explore campus on their campus tour during the second day of Orientation. This is a great time to see all of campus and find out where your classes will be.

Where can I find a map of campus?
-You can find an interactive campus map here.

Is there a bank/ATM on campus?
-We currently have two ATMS on campus. One is located on the main level of the Surbeck Center outside of the Rocker Shop, and the other is located in the Classroom Building.

Where is the bookstore and what are its hours?
-Our campus bookstore is called the Rocker Shop, and it is located on the main level of the Surbeck Center. More infomation about the bookstore, including hours and payments accepted, can be found here
Bookstore Hours:
August 22, 2019 (7:30 am-4:00 pm)

August 23, 2019 (7:30 am- 5:00 pm)
August 24, 2019 (8:00 am- 4:00 pm)
August 25, 2019 (9:00 am- 1:00 pm

Where can I find information about purchasing textbooks?
-You can find an array of information on purchasing text books here

Registration and Fees

How do I register for Fall Orientation 2019?
-All incoming students will be registered for Orientation once they complete their course registration on their interactive checklist. You can access the Interactive Checklist here.

How much does Orientation cost?
-There is no cost to attend Orientation. Students’ lunch is covered by your meal plan. Family members attending Orientation must sign up and receive lunch tickets at the Parent Connections table located on the main floor of the Surbeck Center: Thursday, August 22 from 8am-4pm and Friday morning.

Do I have to attend?
-Yes. Orientation is mandatory for all new students and is your first opportunity to learn more about SD Mines, and prepare yourself to be academically successful at SD Mines. Exceptions will be made in Emergency situations. Students must call the office of New Student Programs at 605-394-2336 if you are unable to attend to make sure you get the needed information before you arrive in the fall.

Dining and Housing

Are meals provided?
-Student Meals are covered by your meal plan. Dinner on Friday evening is on your own. You can eat in the dining hall on your meal plan, or visit one of our many local restaurants.  Family members attending Orientation must sign up and receive Friday lunch tickets at the Parent Connections table located on the main floor of the Surbeck Center: Thursday, August 22 from 8am-4pm and Friday morning. If Family members choose to eat in the dining hall for dinner, they will need to pay at the door.

When can I move into my residence hall?
-Students can move into their residence halls beginning at 8:00 am on Thursday, August 22, 2019. More information on move in can be found here.

Where do I stay during Orientation?
-Students will stay in their residence hall rooms. Family members can stay at any of our local hotels.

Where can I learn about meal plans and dining?
-Our dining services will have an information table located in the Surbeck Center. You can also download this document for useful information on available meal plans. Students, if you have further questions, make sure to also ask your Orientation Leader about meal plans and dining.

What is Grubby Gold?
-Grubby Gold is money you can load onto your student ID card which can be used to purchase items at various locations on campus and the Rapid City community. Note: Grubby Gold is the ONLY way to do laundry on campus. To see locations where Grubby Gold is accepted both on and off campus, and to add money to your Grubby Gold account, visit here.

What should I bring to my residence hall?
-The Residence Life staff has compiled a list of items that you should/can bring with you as well as what is provided in your residence hall room. Visit this website for more information.

Technology Services

How do I connect to the wifi networks on campus?
-Our Information Technology Services team has a fantastic page, linked here, that will answer all of your wifi-related questions.

Where can I pick up my tablet PC?
-Students can pick up their Tablet PC's on the hour at the following times and locations:
Thursday, August 22, 2019 at 10AM- Noon and 1PM-3PM (Electrical Engineering/Physics (EP) room 251) Note: All students should do their best to get their Tablet PC on Thursday. You will need your student id to pick up your tablet.
Friday, August 23, 2019 at 8AM-4PM (ITS Help Desk located in the basement of the Library)

Password, email, and login questions?
-Information can be found at this website, or by visiting the ITS Help Desk located in the basement of the Devereaux Library.

How do I access my SD Mines email?
-Students can access their email by visiting (We highly recommend you bookmark this web address) Username should be Your default password is your birthday +7 digit ID number mmddyyyy1234567

Where do I get my student ID?
-Students can pick up their IDs at the Student Accounts office located on the main level of the Surbeck Center.

Student Financial Services

How do I pay my student bill?
-Students can access their billing information via Self-Service Banner. Click on the SDePay link after you log in.

Who should I contact about my questions regarding student accounts and financial aid?
-You can contact the student accounts office at 605-394-2372 and Financial Aid at 605-394-1269.

I will have work study this coming semester. How do I find employment on campus?
-Information about work study requirements and job opportunities can be found at this website.

Academics and Testing

How do I register for courses?
-The Registrar and Academic Services office will build your first semester schedule. To assist in the building of your schedule, you will need to fill out the Course Registration checklist found on the Interactive Checklist.

How do I declare a major?
More information on declaring your major can be found here.

Information on Testing/Placement

-For information regarding testing/placement, please contact Tom Mahon, Tutoring and Testing Coordinator at or calling 605-394-2428

ACCUPLACER® placement testing for math and English

Due to the large number of students who have not completed or may elect to re-test their ACCUPLACER® placement testing for fall, we will have two special sessions in the Electrical Engineering/Physics Building (EP).

 Thursday, August 22, 2019 from 8 am–Noon and from 1–4 pm, Electrical Engineering/Physics (EP) room 255. First come first served walk-ins

 Saturday, August 24, 2019 from 9 am–Noon, Electrical Engineering/Physics (EP) room 255. By appointment only for re-testers or those who cannot test on August 22nd.

Arrival, Check-In, and Check-out

Where do I check in?
-Official Orientation check in happens during move in. You will receive your room card as well as your name badge for orientation.

Is there a shuttle to and from the airport to campus?
-There is not an official shuttle service provided from campus to airport. However, there is a shuttle service at the airport that you can purchase transportation to campus. Rapid City taxis and Lyft vehicles are also available.

Disability/ADA Services

What do I do if I need to request disability accommodations?
-SD Mines is committed to providing access, equal opportunity and reasonable accommodation in its services, programs, activities and education for students with disabilities. If you or a family member require an accommodation in order to attend or fully participate in New Student and Family Orientation at least two weeks in advance, please contact Amanda Lopez. at 605-394-2533. For further information regarding accommodations, please visit our ADA Services page.

Family Orientation Program

Is there a Family Orientation program?
-SD Mines is happy to offer Parent/Family Orientation program. For a schedule and more resources visit the Parent/Family website.

How much will I pay for Orientation?
-There is no charge to attend Parent/Family orientation. *For meal costs see the Registration and Fees section above.

Can I bring people other than family?
-Due to limited space, students are encouraged to only bring immediate family members to orientation.

What will my family be doing during Orientation?
-Family members will be participating in Parent and Family Orientation. More information on this and a schedule can be found here.

Will I be able to see my family throughout the day?
-Students will be able to connect with families during the extended lunch hour and dinner hour times. Parents and family members are encouraged to attend the various Parent Orientation sessions while their student is in their session.

Is there a Family Weekend during the Fall semester?
-SD Mines Family Weekend is October 12 and 13, 2018. More information can be found here.

Do you have other questions that aren't listed here? Feel free to contact us at 605-394-2336.