duo logo MFA with DUO

As part of our effort to better protect the users and data at South Dakota Mines, ITS has been rolling out Multi-Factor Authentication (MFA) to the faculty and staff. DUO was chosen as the preferred solution because it offers a user-friendly experience and has excellent technical support.

As of the summer of 2020, DUO MFA is mandatory for all faculty and staff in the SDBOR system.

DUO MFA Frequently Asked Questions:

What is MFA?

  • MFA is adding another “factor” to make it more difficult for a bad guy to login. Basically, you will sign in with your password and be asked to verify with another factor – typically the DUO mobile app on your phone.

    If your South Dakota Mines password is stolen, personal data can be viewed or altered, and the contents of your email, OneDrive, SharePoint, Banner and Zoom accounts would all compromised.

    You can help safeguard against these threats by protecting your account with MFA.

Requirements for using MFA on a mobile device?

  • Once MFA is enabled you can still access your South Dakota Mines communications on your mobile device, but it will require an app that uses “modern authentication”.

    If your current method of accessing your email, calendar contacts on your mobile device does not support modern authentication, you will have to use one that does.

    The Outlook mobile app from Microsoft does support modern authentication on both android and Apple.

What Mail Apps support Modern Authentication?

  • For apple mobile devices you can use the Mail App on the device if your device is running iOS 11 or newer or use the full-featured MS Outlook app.

    For android mobile devices you should use the MS Outlook app for the best office 365 experience.

How do I setup my phone with DUO?

How do I register a new phone with DUO?

For further information, please refer to the DUO FAQ document or contact the ITS Help Desk.

Having WIFI Issues?

Visit South Dakota Mines WIFI Feedback to report them.

Your response will greatly aid us in finding the deficiencies of our wireless infrastructure on campus.

Need More Help?

The ITS Help Desk is located in the basement of the library.

Contact Us

(605) 394-1234

After Hours Emergencies

(mission-critical problems /outages)
(605) 939-0455