During regular business hours, contact the ITS Help Desk at 605-394-1234 to notify us to deactivate the Grubby Mobile ID. Be sure to specify whether the physical card, watch, and/or phone version of the card should be deactivated. Any device not
specified to be suspended will remain active.
If applicable, identify the fraudulent activity: Then, contact the Student Accounts/Cashiering Services Office at 605 394 2372 or email cashier@sdsmt.edu and report the suspected fraud.
If door access was involved, e-mail: helpdesk@sdsmt.edu.
In the Transact eAccounts app:
• Click the settings gear in the upper right corner.
• Select the Card Management option.
• Choose the credential you want to deactivate and toggle it off.
• You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.
In the Transact eAccounts web version:
• Select Card Services
• Select Deactivate Card
• Select the credential to deactivate and click on “Deactivate Card”
• ou will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.
Additional instructions for Lost/Found Apple devices and Find My iPhone are located at https://support.apple.com/en-us/HT201472
To reactivate a found device that was suspended, perform the following steps:
In the Transact eAccounts App:
• Click the settings gear in the upper right corner.
• Select the Card Management option.
• Choose the credential you want to reactivate and toggle it on.
• You will receive a confirmation email. Only the selected card will be reactivated.
In the Transact eAccounts Web Version:
• Select Card Services
• Select Activate Card
• Select the credential to reactivate
• You will receive a confirmation email. Only the selected card will be reactivated.