Student Input and Complaints

The School of Mines and Technology takes student input (thoughts, compliments, suggestions, complaints and grievances) seriously.  Therefore, to resolve issues (i.e. services, policies, freedom of learning) the following resources are available.

For easy access to report service issues:

Regarding other issues, students are encouraged to resolve the problem directly with the party or parties involved. If this does not resolve the issue, students are encouraged to pursue resolution through the following categories: 

  1. Grievances School of Mines Policy Manual, Policy III-1-3:
    This is the formal process to address concerns with South Dakota Board of Regents or School of Mines contracts, policies, rules, regulations or statutes that directly affect enrollment and academic standing. Grievance Forms can be found here,  
     
  2. Academic/Grade Appeals:
    The South Dakota Board or Regents policy Student Appeals for Academic Affairs, 2:9, addresses student dissatisfaction with assigned grades. The process begins with the student meeting with the professor who issued the grade. If not resolved at this level, see process outlined in BOR policy 2:9.    

  3. Student Conduct South Dakota Board of Regents Policy 3:4 Student Code of Conduct:
    Reports of violations of University Policy, the Student Code of Conduct, or any other student concerns should be report via the Advocate Reporting Form
     
  4.  Discrimination, Harassment, or Sexual Violence (Board of Regents Policy 1:17 Harassment including Sexual Assault and 1:18 Human Rights Complaint Procedures).  To file a complaint, contact Coordinator, Amanda.Lopez@sdsmt.edu, Surbeck Center, 605-394-2533

  5. Students-we want to hear from you!  If your thoughts, compliments, suggestions and/or complaints don't fall into one of these categories, please contact the Dean of Students, Surbeck Center,  605-394-2416.

Notice of Non-Discrimination

The South Dakota School of Mines & Technology prohibits discrimination on the basis of sex, race, color, creed, religion, national origin, ancestry, citizenship, gender, gender identity, transgender, sexual orientation, age, or disability, genetic information, veteran status or any other status that may become protected under law against discrimination or other grounds unrelated to reasonable employment, educational or programmatic expectations, a person has been subjected to disparate treatment in terms and conditions of employment, in the delivery of educational services, programs or activities, or with respect to the participation in the activities of officially recognized organizations.