Student Complaint Process

There are several ways to voice a complaint/concern at the South Dakota School of Mines and Technology. Students are encouraged to resolve the problem directly with the party or parties involved. If this does not resolve the issue, students are encouraged to pursue resolution through the following categories: 

  1. Grievance Procedures for Students:
    This is the formal process to address concerns with South Dakota Board of Regents or School of Mines contracts, policies, rules, regulations or statutes that directly affect enrollment and academic standing at SD Mines. Grievance Forms can be found here, or for more information, reference the School of Mines Policy Manual, Policy III-1-3.
  2. Student Conduct:
    Reports of violations of University Policy, the Student Code of Conduct, or any other student concerns should be reported through use of the Advocate Reporting Form or in person in the Student Conduct Office. Acts of sexual harassment and/or sexual assault are to be reported to the Student Conduct Office or the Title IX Coordinator.  

  3. Grading Procedure Complaints:
    The South Dakota Board or Regents policy Student Appeals for Academic Affairs, 2:9, addresses student dissatisfaction with assigned grades. The process begins with the student meeting with the professor who issued the grade. For any further appeal, contact the head of the academic department.
  4. For all other complaints, including the Student Complaint Log, and questions/concerns regarding the above categories and their related processes: contact the Dean of Students via e-mail,, or call for an appointment, 605-394-2416.

  5. For easy access to report service issues:
Notice of Non-Discrimination

The South Dakota School of Mines & Technology prohibits discrimination on the basis of sex, race, color, creed, religion, national origin, ancestry, citizenship, gender, gender identity, transgender, sexual orientation, age, or disability, genetic information, veteran status or any other status that may become protected under law against discrimination or other grounds unrelated to reasonable employment, educational or programmatic expectations, a person has been subjected to disparate treatment in terms and conditions of employment, in the delivery of educational services, programs or activities, or with respect to the participation in the activities of officially recognized organizations.