Student Employment

The South Dakota Mines ITS department offers employment opportunities for students to develop professional-level skills, learn to work in a team-based environment and to be fairly compensated while a full-time student. Most student employees are assigned to work at the ITS Help Desk where they provide primary support for students and the Tablet Program. This is a customer service focused position where you will learn the foundations of IT work in computer troubleshooting and repair. After gaining some initial experience, some employees may be called to assist other areas including faculty/staff computers or the networking team. 

In order to qualify for employment with ITS, you must meet certain qualifications standards established by the Student Technology Fellow Program (STF). While the STF program requires applicants to be South Dakota residents, we do hire non-SD residents as well. The eligibility requirements are the same and listed below.

Employment Eligibility Criteria:

  • High School Seniors or Recent High School Graduate:
    • Enrolled as a full-time, degree-seeking student.
    • Minimum cumulative high school GPA of 2.5 on a 4.0 scale

  • Current University Students applying as new employees:
    • Enrolled as a full-time, degree-seeking student.
    • Minimum cumulative GPA of 2.75 on a 4.0 scale

  • Continuing Eligibility Criteria for Current Employees:
    • Enrolled as a full-time, degree-seeking student.
    • Maintain a cumulative GPA of 2.75 on a 4.0 scale.
    • Complete a minimum of 24 credits per academic year (Fall, Spring, Summer).
    • Complete 165 hours of work per semester (Average 10-12 hours per week).
    • Complete all program participation requirements, receive positive supervisory feedback, and meet development standards. 

Having WIFI Issues?

Visit South Dakota Mines WIFI Feedback to report them.

Your response will greatly aid us in finding the deficiencies of our wireless infrastructure on campus.

Need More Help?

The ITS Help Desk is located in the basement of the library.

Contact Us

(605) 394-1234

After Hours Emergencies

(mission-critical problems /outages)
(605) 939-0455